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Minivan Doors Popping Open While Driving

Elana Collins feared her mini van was too dangerous to drive with her four-year-old in the back seat. According to Collins, a rear power door on her 2006 Chevrolet Uplander had a mind of its own and popped open more than 100 times, even when she was driving.

"At 55 miles-an-hour someone could fall out," said Collins. "Debris could come back and hit a child."

Repair documents show Collins took the Uplander back to a Chevy dealership three different times for repairs and every attempt to fix the problem failed. She even caught one malfunction on tape. After the power button is pushed, the door latches. Then, as if it's blocked, the door opens back up.

"To me, this is a big deal," said Collins. "I have my four-year-old sitting next to that door."

After the failed repairs, Collins filed a state lemon law complaint. At that hearing, the record shows the General Motors spokesman said there was no defect or safety issue, and appeared to laugh at the suggestion. But the state's arbitration panel sided with Collins after members themselves witnessed the door malfunction. It ordered Chevy to buy the car back.


WEBSITE: National Highway Traffic Safety Administration

"There's got to be more people out there who are having this problem," said Collins.

In fact, at least 18 people have filed complaints with the National Highway Traffic Safety Administration involving 2005 or 2006 Uplander power doors. Four people claim injuries.

One parent wrote, "My daughter was crushed by the automatic door (that) suddenly closed."

Another stated, "I cannot in good conscience put my (disabled son) in this vehicle."

After Action 9 contacted the NHTSA, an investigator called Collins and said this is an issue that will be reviewed. General Motors wrote the Collins case is under thorough review and customer satisfaction is a top priority.

Since Eyewitness News first reported this story several people have contacted us and reported that they, too, have problems with their Uplanders. Look for an update to this story in the coming weeks on Eyewitness News.
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