SEMINOLE COUNTY, Fla. -- A 911 operator was locked in phone limbo with a half-dozen hospital employees who didn't know much, if anything, about a newborn baby snatched from Central Florida Regional Hospital.

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911 CALL: Listen To Hospital's Call To 911 | Read Transcript
VIDEO: Suspect Remains Jailed As 911 Call Gets Released

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"This is a 911 operator. We had a 911 call and I was transferred like three or four times trying to find out how old was the child that was taken," the operator told a hospital employee towards the end of the more than five minute call.

The surprisingly long 911 tape raises serious doubts about the hospital's response to such a frightening emergency. The recording runs more than five minutes and much of that time was spent transferring a 911 operator from one hospital extension to another. Police even managed to get to the hospital before the dispatcher finally was able to talk to the right person and wrap up the phone call.

"Okay, this is Central Florida Regional Hospital and we've just called a code pink, which is a child missing," a hospital employee told the 911 operator she called shortly after the newborn was kidnapped.

In the early, critical moments after someone abducted a baby boy from the hospital in Sanford, a newly released 911 recording reveals employees struggled to give police even the most basic details about the missing child.

"Okay, how old is the child?" the 911 operator asked on the call.

"I do not know. Let me give you to two east so that you can discuss it with them, okay? Thank you," the hospital employee said and then the call was transferred.

"This is a 911 operator, how old is the child that is missing?" the operator asked the new hospital employee on the call.

"Oh, you need the second floor. Let me transfer your call, hold on," the employee said.

After being transferred four times, the 911 operator hit a dead end. When the dispatcher called the hospital back, it was even more maddening.

"You've reached Central Florida Regional Hospital. Please listen to the following, as our menu items have changed. If this is a medical emergency, please hang up and call 911," the 911 operator heard as she tried to reach the hospital after hitting a dead end with their automated phone system.

Incredibly, authorities tracked down suspect Jennifer Latham on I-4 with the kidnapped newborn.

"Hi, we have the police here out front," a hospital employee told the 911 operator towards the end of the nearly six minutes worth of conversation and being transferred.

"I know, and that's why they were wanting information, because they could walk right past the person and not know without any additional information," the 911 operator said.

Suspect To Remain In Jail For Now

Eyewitness News learned late Monday that there are not enough electronic ankle bracelets for Jennifer Latham to be released Monday. Apparently there were supposed to be four available, but there was only one.

Derek Gallagher, with the probation office, said there was only one device available Monday and four inmates scheduled to be released. Seminole County has 29 active GPS devices right now.

Gallagher said they normally have a 10-percent surplus, but said the situation is not uncommon and standard procedure is to order the devices needed overnight on a case by case basis.

Eyewitness News also learned Latham has a criminal record from another state under a different name. Saturday, Seminole County Judge Ralph Eriksson waived Latham's $7,100 bond and said she was free to go Monday with an electronic ankle bracelet. The judge based his decision on Latham's past criminal history. She was believed to have none, but court documents from Indiana show otherwise.

Posey County, Indiana court records shown, under her married name of Jennifer Winternheimer, Latham was convicted of ten felony thefts in 2002 for stealing such things as a tool box, cell phone, scanner, bait box and compact disc. She was sentenced to 90 days in jail and a year and a half probation, which ended in 2005. She also faced domestic violence charges in the same state.

Late Monday afternoon, deputies said Latham will also be facing charges for providing false information when she did not disclose her prior arrests.

Latham is accused of walking into Central Florida Regional Hospital Friday, changing into hospital scrubs and walking out with a baby boy less than 48 hours old. She was arrested by a Lake Mary police sergeant headed westbound on I-4 a short time later.

It could be as late as Wednesday before an ankle bracelet is available, so Latham will remain in jail for the time being. Eventually, the probation officers who set the monitoring system will come to the jail and talk with Latham. They'll then go to her house and set up the device that will work with the bracelet to monitor her every move. Once that is done, she supposed to be released.

Before Latham is released, a background check will be conducted for any outstanding warrants and that would be the only thing that would affect the conditions of her release.