ORANGE COUNTY, Fla. -- A family in Orange County is speaking out about a shocking incident that happened onboard a Royal Caribbean cruise ship. It was supposed to be a family vacation, but it ending up being anything but.

The family told Eyewitness News on Friday that the cruise line kicked them off the ship late at night and abandoned them in the Bahamas when their 7-month-old child became sick. They think they were kicked off the ship because her symptoms were similar to the Norwalk virus.

The family booked five tickets and was supposed to be gone for five nights when their trip was cut short. They had to spend thousands to get home.

The Cortes family says their Royal Caribbean cruise was a living hell. They boarded the Majesty of the Seas on Monday out of Miami. Tuesday night, they were kicked off the boat in Nassau.

"Everyone was crying and pleading that they wouldn't throw us of the boat, begging them if we could stay," Luis Cortes said.

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Their 7-month-old child, Zoie, was throwing up and had diarrhea. A doctor on the ship said she was dehydrated and had to be treated in a hospital. The family said a security guard gave them 10 minutes to pack their bags and get off the boat. It was 11 o'clock at night.

"I asked if my wife could get out of their pajamas and there was no time for that. We had to leave," Luis Cortes said.

A doctor at the emergency room diagnosed Zoie with a cold, not dehydration. He signed a form and cleared her to travel, but the ship had already left and the Cortes family was stuck in the Bahamas with no passports to get home.

"We had to find our way to the U.S. Embassy. All of this on foot. A family of five in this town we knew nothing about," Cortes said.

The embassy issued them emergency passports for $455. They spent another $650 on plane tickets back to Florida. The emergency room bill was $600. All together, the Cortes family spent more than $3,000 on their disastrous vacation and they want a refund.

"I don't want this to happen to another family," Cortes said.

Royal Caribbean told Eyewitness News late Friday they were concerned because the child is so young and they didn't want to take any chances. The company said they will give the family a credit to use on another Royal Caribbean trip, but they will not reimburse them for the passports and plane tickets because they didn't pay for trip insurance.