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Thousands Losing Their Licenses To Toll Road Violations

POSTED: 5:49 pm EDT May 1, 2008
UPDATED: 6:28 pm EDT May 1, 2008

Tens of thousands of drivers have lost their driver's licenses because of EPass or SunPass violations.

The revocations happened in Orange County over the past two years. They are another indication of the growing frustration and problems with the two toll agencies.

In all, 72,640 drivers lost their licenses. That's roughly the equivalent of the population of the city of Melbourne.

"I think the numbers are high and need to be looked at very carefully," said Orange County Mayor and Expressway Authority Chairman Rich Crotty.

A nine month investigation by Eyewitness News has uncovered many drivers who didn't have a chance to pay the fines issued by toll agencies before they lost their license, because the citations were sent to an old address.

The high number of revocations finally got the attention of Crotty.

"I'm going to get with staff and with SunPass to see if we can come up with a technological solution," he said.

Crotty says he wants to protect EPass customers in good standing such as Mid-Florida Golf Cars. The Longwood company uses toll roads daily to deliver its golf carts. It keeps $1,000 a month in its EPass account but continues to receive citations.


Blog about your toll road problems in WFTV.com's Toll Road Nightmares blog.

"This month alone it's been $2,000 in fines," said owner Darren Sanders. "With fuel prices the way they are, it's very costly and really affects the bottom line."

The company recently moved and updated its new address with the Department of Motor Vehicles and EPass. But the SunPass citations were still sent to its old address.

"It's a mess," said Amy Hapka, the office manager. "It's a nightmare. It's time consuming for us. It's frustrating for owners of company."

Mayor Crotty said he will do whatever it takes to get the EPass issues resolved. A spokesperson said the agency is already holding meetings to fix the problems.



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