ORLANDO, Fla. -- It was supposed to be a refreshing, cool dip in a swimming pool, but it ended up scalding a 10-year-old girl with chemical burns. Her family blames an Orlando condo complex for not closing the pool after they "shocked" it with chlorine.

The family says the Sunset Lakes Condos managers just added insult to the injury. They said, when the girl's parents confronted management about it, they were simply told you swim at the pool at your own risk.

But one mom and her daughter said they never could've anticipated the danger they were getting into.

On a hot Sunday afternoon, Roxana Caprita said the water in the pool at the Sunset Lakes condos in Orlando looked fine, but hours later her 10-year-old daughter Brittney could feel something was wrong.

"My skin was burning. It felt like it was on fire," the girl told Eyewitness News.

That burning sensation led to vomiting and Caprita took her daughter to the hospital.

"They said it's from the chlorine," she said.

Caprita said she later found out the pool had just been "shocked," a one-time, large dose of chlorine to sanitize the water.

At the pool Wednesday, there was a sign saying it's closed. They even put a big thick chain around the gate, but the Capritas said none of the stuff was there when they came to take a dip in the pool on Sunday.

"And [a condo board member] said they're not responsible for this, you swim at your own risk," Caprita said.

Eyewitness News didn't get much further talking to the only person working at the condo office.

"I don't make decisions or make any kind of declarations," the person said.

The Capritas told Eyewitness News they're now considering legal action and plan to move out soon.

Shocking a pool is just adding a heavy dose of chlorine to help clean the water. Pool experts told Eyewitness News commercial pools should be shocked at least once a week and then closed for 24 hours afterward, but it may have to be closed even longer if the shocking wasn't done properly.