ORLANDO, Fla. - Following the most severe storms, Floridians who can't secure private insurance rely on the state-run
But right now, as 9 Investigates' George Spencer reports, Citizens is enduring its own fierce storm. Spencer reviewed documents detailing an internal investigation at Citizens that exposed claims of sexual misconduct, favoritism, huge exit payouts and lies among its top leaders.
Cantone said that as shocking as the allegations are on their own, there's an even bigger bombshell: Citizens fired those internal investigators last month and closed their office.
"I think the timing is very telling," Cantone said. "I think it's absurd."
The allegations originated with an anonymous complaint.
And then, the auditors found
Spencer reports that it's not just Citizens Insurance homeowners who are affected by mismanagement. It is their neighbors, and for that matter, all Floridians.
Citizens is taxpayer-backed, and even customers who don't have Citizens coverage pay assessments to cover old storm damage.
Citizens maintains that the internal auditors were terminated during restructuring to strengthen fraud detection.
But even Gov. Rick Scott recently wrote, "In light of this report, the timing of these firings raises new concerns."
Scott has asked his chief inspector general to review policies and safeguards at the very company intended to safeguard Floridians.
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