Action 9 gets results for consumers

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ORLANDO, Fla. - A Winter Park man claims a towing company badly damaged his suv and the truck had been sent by AAA. When both companies refused to cover the damages he called Action 9 for help.

Todd Ulrich got results and he helped an Orange County woman who was almost scammed by a very slick advertisement on facebook.

The facebook posting showed a car decked out in Red Bull ads. And it offered Sherry Nestleroad 500 dollars to put the ads on her car. “ I've seen the Red Bull trucks and I thought this was real,” said Nestleroad. She responded and within days was sent a two thousand dollar check. She was supposed to deposit it, keep 500 dollars, and forward 15 hundred.

“The rest would go to the decorating and wrapping of my truck,” said Nestleroad. Then she called Action 9 and I told her not to cash it since it's a type of Nigerian scam.

The check would bounce after she forwarded 15-hundred of her own money to the bad guys.

“I've watched your show for too long, I know not to do that,” said Nestleroad.

Tim Ellis called Action 9 after he claims a towing company wrecked the transmission in his four wheel drive SUV. Triple A had sent the company when he had a flat tire.

“Everybody says you do not tow it with a lift you have to tow it on a flatbed or disconnect the drive train,” said Ellis. He claims mechanics found the transmission was damaged by incorrectly towing a 4 wheel drive but AAA would not cover the damages. “Oh upset, it's 28 hundred dollars and AAA wouldn't even look at it,” said Ellis.

Todd Ulrich contacted AAA this week, it reopened the investigation and found an improper tow caused the damage. It will pay the full repair bill.

“I’m much happier now, they say they will cover the cost,” said Ellis.

AAA told Action 9 it had first denied Tim’s claim, because it was filed 30 days after his SUV had been towed.  The company AAA hired to tow the vehicle is Santiago Towing in Clermont. We talked to the owner and he would not say what happened, but did say that the issue is being resolved.