Affordable Care Act enrollment puzzles central Fla. residents

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CENTRAL FLORIDA - The nation is less than a week away from a major addition to health care.

Enrollment for President Barack Obama's Affordable Care Act is scheduled to begin on Oct. 1.

Despite all the talk about Obamacare, some uninsured central Floridians in Osceola and Seminole counties are still unsure about how and where to sign up for coverage.

Tony Soto said he hopes to be one of them, but his smile quickly dissolved into a look of confusion when asked where or how to sign up.

"You have no idea how to get it?" asked Channel 9's Mario Boone.

"No," said Soto.

"Do you even know when it begins?" Boone asked.

"No," Soto said.

He's not alone in the Affordable Care Act fog.

One woman, Ligian Casanova, who has health insurance, said she worries about friends and relatives who do not.

"I haven't seen any publicity or advertisements showing people how to get some help," Casanova said.

To help people sign up for health insurance, the government rolled out a new website, healthcare.gov.

But the process is not as simple as clicking a mouse.

Experts, called "navigators," have been hired to guide people through the process. Eyewitness News learned Thursday none of the 12 workers handling questions in central Florida are licensed yet.

"If I don't have nobody to help me, how can I do that?" Soto said.

Eyewitness News is digging into why federal workers hired to sign people up for the Affordable Care Act can't because they don't have a state license.

Tune in to Eyewitness News at 10 p.m. and 11 p.m.