Assisted living facility did not report resident abuse, state investigation says

VOLUSIA COUNTY, Fla. — Ocean View Manor, an assisted living facility in Daytona Beach, has been ordered to close its doors to new residents based on findings from a state investigation.

An Ocean View Manor administrator was told about several instances of suspected abuse involving a former employee, but did not report them, the report said.

The ex-employee, a cook who was not named, was seen several times by staff members and visitors in a “compromising position” with one of the residents, the investigation said.

A nursing assistant reported seeing the cook and resident engaged in questionable activities in the kitchen in December of 2015.

When approached by the administrator over the allegation, the cook and resident both said the man was treating her with a topical cream, the report said.

Several days later, a registered nurse from an outside agency reported seeing another bizarre interaction between the cook and the same resident.

The administrator spoke with the cook about it, but did not investigate further, the report said.

The cook was later fired for an unrelated reason, it said.

The document said the Agency for Health Care Administration found that “residents of Ocean View Manor are living in an environment where a systematic process to protect residents from abuse and neglect has not been devised and implemented.”

The incidents were reported to administrator Courtney Coerver, but ACHA noted that Ocean View Manor “has no documentation of either of these events, any interventions or actions taken by the administrator, or any investigations.”

During a visit by ACHA in April, a resident told the administrator that “the cook threatened to beat me up when I asked for milk."

Officials said that Ocean View's administrator failed to properly investigate to protect residents from abuse.

In a statement to Channel 9, Ocean View Manor Coerver said: “The Department of Children and Families was made aware of abuse allegations within our facility. DCF came out to investigate the allegations and have since deemed there were no findings of abuse present.”

Coerver also said she has filed a petition for a formal hearing to contest the allegations and have the moratorium lifted.

Cox Media Group