Woman believes treatment at Ocala Regional led to father's death

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OCALA, Fla. - A woman told Channel 9 she believes her father died because of poor treatment he received at the Ocala Regional Medical Center.

Cheryl Robinson filed a complaint with the Agency for Health Care Administration and recently got a letter back that stated investigators found problems.

Channel 9's Lori Brown also found that the hospital violated laws during an inspection.

Benjamin Robinson, 83, had a heart condition that hospitalized him at the Ocala Regional Medical Center in March.

His daughter said if she had known about her father's hospital care, she may have been able to save his life.

"He was funny," she said. "He loved to golf. I miss him so, so much."

Robinson's daughter said his health worsened during his stay at the hospital so she decided to have him airlifted to a Tampa hospital. He died six days later.

Cheryl Robinson filed a complaint with AHCA where she cited reasons she believes Ocala Regional's treatment contributed to her father's death.

"You trust doctors. They have this medical knowledge and I didn't have that medical knowledge, and I took everything they said as gospel, but that wasn't the case at all," she said.           

Robinson showed Channel 9 a letter saying the state investigated her concerns during an unannounced visit to the hospital.

The letter read, "The representatives found that rules and laws were violated at the time of our visit."

The AHCA will not discuss the investigation, but the agency's full inspection results will be released later this month, which is when Robinson will find out what rules and laws the state thinks the hospital broke.

"I could have helped him a lot. Now it's too late," she said.

A spokesperson for Ocala Regional told Channel 9 they are working with state investigators to resolve some issues, but in a statement, they said there has been no communication about deficiencies in Benjamin Robinson's care.

Full statement from hospital:

"We are sorry for the loss of Mr. Benjamin Robinson and offer our condolences to the Robinson family.   

"The quality care that Mr. Robinson received while he was a patient at Ocala Regional Medical Center was appropriate. The family was consulted on every aspect of Mr. Robinson’s care, often numerous times each day.  Members of our nursing, risk management, and administrative teams regularly interacted with the Robinson family. 

"The surgeon and other specialty physicians reviewed the patient’s treatment plan in detail on nearly a daily basis, and made themselves accessible to the Robinson family at all times. 

"We respectfully disagree with the family’s account of Mr. Robinson’s hospitalization at Ocala Regional Medical Center and the treatment he received while a patient.  There has been no communication from AHCA with any deficiencies related to his care."