Action 9: Moving company fails to deliver goods

KISSIMMEE, Fla. — Action 9 uncovered the worst moving nightmare possible and it involves a man who hired a moving company that packed up his belonging and then disappeared with nearly everything he owns.

Jose Martinez still has his truck, but everything else he owns is gone.

"I have no idea where my property is," said Martinez.

Martinez hired Caribbean Sun Movers to move his belongings from central Florida to Puerto Rico. In June, everything was packed into the company's moving van, but that was the last time Martinez ever saw it.

"I'm thinking, I 'I lost everything I ever had, because I didn't hear from anyone,'" he said.

Martinez said he's been forced to live with his daughter since the incident happened.

Caribbean Sun Movers' last known address is in an office park south of Florida Mall. The furniture, phones, records and everything else has been cleaned out, a scene that is gut-wrenching for several families.

Action 9 found at least eight other consumers who claim the company never delivered their belongings, either.

Caribbean Sun has an F rating at the Better Business Bureau.

"They can't find where their boxes are. They can't find where their furniture is. We're not sure what consumers can do at this point," said BBB of Central Florida President Judy Pepper.

Martinez and others didn't know at the time that the federal Drug Enforcement Agency was investigating company owner Diego Vazquez for cocaine trafficking.

In March, agents arrested Vazquez and seized company records and moving vans. Four months, later a jury found Vazquez not guilty of all charges.

Martinez said Vazquez later called and promised to delivery his belongings.

"(He said) not to worry about it, we would get everything back, but we never did," said Martinez.

Action 9 reached Vazquez by phone in Puerto Rico. He said the DEA arrest wrecked his company, and he's out of money, but everyone's property is secure in Florida, and it will be delivered.

"No one has helped, except for you guys," Martinez said of Action 9.

Action 9's Todd Ulrich also contacted federal and state regulators and told them the consumers who contacted their agencies still don't have their property.

WFTV