Many residents in Central Florida are in the dark as utility crews assess the damage caused by Hurricane Irma.
While residents say they are frustrated, utility companies say their crews are working hard to safely restore power to thousands of homes.
Channel 9 reporter Daralene Jones spent more than six hours Tuesday following Duke Energy and OUC crews throughout Orange County.
Crews said the bottom line priority is to restore everybody's power as soon as they can, and that the worst case (scenario) is more than a week.
Crews ran into downed lines and poles that must be removed from the road and trees that have to be untangled from connecting lines before complete restoration can happen.
The priority for both Duke Energy and OUC is to restore power to neighborhoods with the largest outages numbers first, officials said.
Crews said that repairing one feeder box was enough to restore power to more than 1,000 customers at once.
Below is a list of power companies, interactive outage maps, and links to outage information:
OUC hopes to have the power restored by 10 p.m. Friday.
Customers should report outages to 407-423-9018.
Major line damage due to down trees in St. Cloud. This requires trimming prior to repair. pic.twitter.com/PezjF1bsq8— Orlando Utilities (@OUCreliableone) September 12, 2017
Latest FPL outage numbers:
The map will be updated daily. Members can put in their service address and determine if their area is included the current day restoration plan.
SECO said 54,000 members remain without power.
Duke Energy Florida has mobilized approximately 7,000 line workers, tree professionals, damage assessment and support personnel responding to the outages.
Assistance from across the United States and Canada, including company resources from the Midwest, are assisting with restoration efforts.
Officials with Duke said they hope to have power restored to cusotmers in Brevard, Flagler, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter and Volusia counties by midnight Sunday.
Florida Governmental Utility Authority
More than 18,000 FGUA customers have been affected statewide. Customers in portions of Lake, Marion, Orange, Seminole and Volusia counties are without power or under a precautionary boil water notice.
FGUA is working to restore service due to broken water mains or equipment caused by inclement weather.
More information can be found here or call 877-657-8889.
The Customer Service Center is available Monday-Friday from 7:00 a.m. – 6:00 p.m. excluding holidays to respond to online requests. If you need immediate attention, please call 407-933-9800 24-hours a day.
Locations that currently are flooded include areas around:— Kissimmee Utility (@KUAdirect) September 12, 2017
- Marsh Road
- Good Samaritan Village
- Pebble Pointe
- Mill Slough Campground pic.twitter.com/oBKolPMCQb
More city and county information:
Marion County: Residents reporting power outages or requesting power restoration status should contact thir power companies directly.
Clay Electric: 800-521-2450
Duke Energy: 800-228-8485
Ocala Electric: 352-351-6666
Residents wishing to report downed power lines can contact Public Safety Communications’ non-emergency line at 352-732-9111.
Mount Dora’s citizens’ information number: 352 735 7102. The City of Mount Dora Police Department has set a curfew, and because of widespread power outages, debris in the road and power lines down, the curfew will continue until the power is restored.
The curfew is 11 p.m. to 6 a.m. every night.
Anyone caught violating the curfew may be arrested.
At this time, we are still waiting for an assessment from Duke Energy about a transmission service line that Mount Dora Electric uses. That transmission line was damaged from Hurricane Irma. As soon as we get updates on the power situation it will be posted to our website at www.cityofmountdora.com, as well as, our Facebook pages and Twitter.
St. Cloud: OUC St. Cloud customers who need to report an OUC outage may call customer service at 407-957-7373. Customers are asked to report an outage only once. OUC reports that current estimates have its entire service territory restored by Fri., Sept. 15, 10 p.m.
Polk County utilities customers are asked to call the following temporary number in order to reach customer service: 863-559-5225.
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