ORLANDO, Fla. — A little relief could be on the way for Florida Power & Light customers trying to stretch their household budgets.
FPL says it is doubling funding for its Saving Steps program from $15 million to $30 million, expanding an effort that pairs a $200 bill credit for eligible customers with practical tips to reduce energy use.
The program could help households that do not typically qualify for financial assistance—including some seniors, teachers, first responders and other working families.
“We understand that every dollar matters,” said Dawn Nichols, FPL’s vice president of customer service. “That’s why we’re expanding Saving Steps to help more customers today and give them practical tools that can help them use less energy over time.”
Who can qualify?
Saving Steps is available to eligible FPL customers whose household income is at or below their county’s United Way ALICE threshold.
ALICE stands for Asset Limited, Income Constrained, Employed. The threshold helps identify households that earn above the poverty line but still struggle to cover essential expenses.
That means customers should not assume they earn too much to qualify simply because they are employed or have not received assistance before. Eligibility depends on the program’s requirements, not a customer’s occupation alone.
“Many may not realize they qualify for Saving Steps,” said Capt. Andrea Israel, acting Florida divisional secretary for program at The Salvation Army. “The bill credit can provide relief, while the energy-saving guidance can help families feel more confident and in control in the months ahead.”
How to check for help
FPL directs customers to its online Assistance Center to learn about Saving Steps, check whether they may qualify and explore other available support.
The announcement does not list county-by-county income limits, an application deadline or a detailed list of documents needed to participate.
FPL says it has already issued automatic Saving Steps credits to some eligible customers, including seniors who received help through the Emergency Home Energy Assistance for the Elderly Program.
Other customers should check their eligibility rather than assume a credit will appear automatically.
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