I am WFTV's Action 9 Reporter. Our consumer unit at WFTV handles hundreds of complaints from Central Florida consumers every month. Our Action 9 investigations expose consumer frauds, rip-offs, and scams that can cost you a small fortune.
A recent investigation revealed how a prominent national charity based in Central Florida misled its donors. Other Action 9 investigations have exposed a nationwide modeling scandal based in Orlando, restaurants that routinely violated food safety rules, and contractors who put your home at risk.
My consumer investigations have won 11 regional Emmy awards for television excellence including two Emmys in 2003 for a half hour special, "The Action Files." I also received several awards from the Society of Professional Journalists and the Associated Press.
I graduated from Ithaca College after growing up in a small town in Pennsylvania. I worked for several radio and television stations in Pennsylvania and New York, but have called Orlando and WFTV my home for the past 20 years.
A local woman vows to never buy another puppy from a pet store after spending thousands of dollars on a sick pet, just as the Orange County Commission is considering an ordinance banning the sale of all retail store puppies.
An Oviedo mom claims her identity and life memories were stolen when her Facebook account was hacked. She contacted Action 9 consumer investigator Todd Ulrich, who discovered these hacks can turn into costly scams.