Seminole County

‘It was just incredible’: Woman reunited with Shipt shopper who helped her in moment of need

CASSELBERRY, Fla. — UPDATE: Shipt has confirmed that Becky and Mildred had the opportunity to meet in private Thursday afternoon and sent Channel 9 the following statement:

“We’re grateful our customer made us aware of the kind and supportive ways her Shipt Shopper, Mildred, showed up for her during this time of need, so we could thank her ourselves. We’re so proud of Mildred for being an example of the way Shipt Shoppers are making a positive impact in their communities each and every day.”

Original Story

A Casselberry woman is looking for an angel who came to her aid on Tuesday, so she can thank her.

That angel arrived in the form of a shopper from Shipt who showed up at her doorstep at the right time.


Becky Taylor, of Casselberry, had just put her child down for a nap and was preparing to host a dinner on Tuesday. She ordered food to be delivered on the Shipt app and then went to take a shower.

“As I hopped out of the shower, I slipped, fell and split the back of my head open,” Taylor said.

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With her head bleeding, Taylor tried to get a hold of someone to come help her.

Unbeknownst to her, that help was just a ring away.

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“And as soon as I opened the door, you could see the shock in her face. Because … I was soaking wet, blood was all over,’ Taylor said. “And she just said, ‘What can I do?’ So she unloaded my groceries for me. She cleaned me up, and then she stayed with me until my mom got to my house just to make sure that I was OK.”

Taylor said the Shipt shopper’s name is Mildred, but that is all she knows about her.

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“The fact that she was working, and took time to make sure that I was OK, I was home by myself with my child sleeping and she made sure the baby was OK,” Taylor said. “Like, just the fact that she took time out of her day, and put everything else on hold to make sure that somebody she doesn’t even know was OK, it was just incredible.”

Taylor’s husband Dew said Mildred was truly a blessing.

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“One thing that stood out to me about the whole situation was just how professional she was. That she asked permission to come in to help, to whatnot,” he said. “So if I couldn’t be there for my wife, I’m just so thankful that moment that this real stranger came in and helped her in such a sweet way.”

The Taylors are not sure if they will get Mildred again as a Shipt shopper to say thank you, so they are trying to find her so they can say it in person.

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“I just want to say I’m OK. My husband’s very thankful. Yes, my mother’s very thankful,” Taylor said. “I want her to get the credit for, you know, if that means from Shipt or just knowing that she’s appreciated.”

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Jeff Levkulich

Jeff Levkulich,

Jeff Levkulich joined the Eyewitness News team as a reporter in June 2015.

Sarah Wilson

Sarah Wilson,

Sarah Wilson joined WFTV Channel 9 in 2018 as a digital producer after working as an award-winning newspaper reporter for nearly a decade in various communities across Central Florida.