KUA bills now available in Spanish

KISSIMMEE, Fla. — Kissimmee Utility Authority will now begin offering customers the option of receiving their electric bills in Spanish, the company announced Wednesday.

KUA board chairwoman Ethel Urbina says offering a Spanish bill option allows KUA to better serve its customers.


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“As Osceola County’s Hispanic and Latino population continues to grow, it’s essential for KUA to enhance communication with its clients in a language they can understand,” Urbina said.

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The new bills will allow customers to see a breakdown of charges in Spanish.

KUA said customers can text “factura” to 877-582-7700 from the cellphone number registered to their account to begin taking advantage of the new option.

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Matt Reeser

Matt Reeser, WFTV.com

Matt Reeser joined WFTV in 1998 as a news photographer and has worked for television stations in Kentucky and West Virginia.