Walt Disney World launches new way for guests to compliment cast members

ORLANDO, Fla. — Ever experienced an extra-magical moment at Walt Disney World courtesy of a cast member? There’s now a new way to send a compliment their way.

The theme park said guests are now able to compliment individual cast members on the My Disney Experience mobile app. To find it, users can search “cast compliment” in the app.

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Guests can select a positive sentiment from a drop-down menu, and then enter a cast member’s first name, hometown and date of interaction. Once that’s done, the cast member can receive a personalized recognition, along with a notification to their leader.

The option launched on Tuesday. Click here to read more about it.

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Sarah Wilson

Sarah Wilson, WFTV.com

Sarah Wilson joined WFTV Channel 9 in 2018 as a digital producer after working as an award-winning newspaper reporter for nearly a decade in various communities across Central Florida.