ORLANDO, Fla. — A technical issue halted a tram for four hours Wednesday morning at Orlando International Airport, officials said.
The service was restored just before 1 p.m., officials said.
Passengers were removed from a tram on Airside 3 after the vehicle stopped, airport spokeswoman Carolyn Fennell said.
@WFTV Never once have I seen them open the tram walkway's!!! @MCO was not prepared for the day a tram breaks!!! pic.twitter.com/R6jorKA6mH
— BJ Rosendahl (@BJ_Rosendahl) April 19, 2017
A bus took the passengers to another tram, Fennell said. Shuttle service to and from gates 30 through 59 was temporarily interrupted.
Airport officials wouldn't specify what caused the tram to stop.
The stoppage affected about 7,000 passengers.
"Clearly, it caused a major inconvenience and we need to focus on how we can avoid this in the future," Greater Orlando Airport Authority executive director Phil Brown said.
See footage of the large crowd below:
Watch footage of the stopped tram from Skywitness 9 below:
There were no security issues related to the stopped tram, Fennell said.
The stopped tram caused some backups at the airport. Cellphone footage showed a large crowd waiting.
@WFTV People waiting in endless lines to be bused to/from terminal. MCO has never practiced this! Took over an hour to figure it out... pic.twitter.com/x6aMUuH9Hm
— BJ Rosendahl (@BJ_Rosendahl) April 19, 2017
Officials recommend that passengers arrive at the airport early for departing flights.
Cox Media Group