9 Investigates

Medical company says claim of lack of care for miscarrying Osceola County inmate ‘simply not true’

OSCEOLA COUNTY, Fla. — The medical provider contracted to provide care for Osceola County Jail inmates said a former inmate’s claim that she was denied follow-up care after miscarrying in her cell is “simply not true.”

Twenty-year-old Kenzi Dunn was released from custody Thursday, two weeks early, after a judge signed off on Dunn’s attorney’s motion that she had suffered “extreme distress” after suffering a miscarriage alone in her cell.

Dunn described what happened to Channel 9 investigative reporter Karla Ray in a phone call from the jail before her release.


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“I was laying in my bed full of blood and they never came back to check on me,” Dunn said. “They never said anything to me.”

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According to Armor Correctional’s own policy, if a pregnant inmate is cramping or bleeding, Armor staff is to have them see a healthcare provider who can prescribe treatment, or call a provider in.

Armor Correctional Health Services Inc. said in a statement that their workers followed the company’s policies and procedures.

The statement went on to say that the claim that no Armor staff followed up on Dunn’s complaints or concerns is “simply not true.” The company said will “continue to rigorously object to false claims and false narratives by those seeking to wrongly blame us for their own purposes.”

Read the company’s statement in full below:

“A miscarriage in any circumstance is a traumatic experience for any mother—to have this take place in jail is especially difficult. We are deeply sympathetic to what Kenzi Dunn has gone through. We followed Armor’s policies and procedures. We cannot disclose all details of this case without violating federal privacy laws, and as a healthcare company, privacy and confidentiality for patients is paramount. But the statement that no Armor staff followed up on this patient’s complaints and concerns is simply not true. Armor will continue to provide the best available treatment to those patients under its care. We will also continue to rigorously object to false claims and false narratives by those seeking to wrongly blame us for their own purposes.”