Cypress Creek High School students fight to get refund after trip to Japan canceled

ORLANDO, Fla. — Students at a local high school could lose $15,000 after their summer trip to Japan was canceled due to the pandemic.


They blame a major tour company that charged them for big cancellation fees.

Action 9 consumer investigator Todd Ulrich found complaints nationwide and asked the company about its controversial refunds.

Todd Ulrich

Todd Ulrich, WFTV.com

I am WFTV's Action 9 Reporter.

Adam Poulisse, WFTV.com

Adam Poulisse joined WFTV in November 2019.

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