‘Weird cross-up electrical thing’ leaves Seminole County woman without power since October

SEMINOLE COUNTY, Fla. — Only Channel 9 spoke to a Seminole County woman whose condo has been without power since October.


Maria Castillo said she lost power in October due to what the property manager wrote was “a weird cross-up electrical thing.”

The condo complex, The Landing Condominiums, is on Salt Pond Place in Altamonte Springs near the intersection of State Roads 434 and 436. Castillo left her condo seven months ago after a fire damaged her building and knocked out electricity.

“My money went out, so I decided to come back and wait here until they decide to fix it,” Castillo said.

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Channel 9 obtained an email from the property manager at The Landing Condominiums to residents detailed a series of events that led to all of this. The last of which was described as a “weird cross-up electrical thing” after an electrician connected to Castillo’s building to the AC unit in the pool, causing it to overheat and knocking out power to the building.

Castillo said the complex told her they’re working on it and getting quotations but added that “it don’t take eight months to get quotations.”

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She said the complex sent someone to check her breaker box back in October, but no one has been back out since.

Channel 9 reached out to the property six times since 9 a.m. to find out what’s being done, and when it’ll get fixed. We were told the board is reviewing its response before answering.

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Adam Poulisse, WFTV.com

Adam Poulisse joined WFTV in November 2019.