A study of the speed with which Transportation Safety Administration agents get passengers through security lines at Orlando International Airport showed that times weren't what airport officials want to see.
Channel 9's Kathi Belich followed one traveler's progress through the TSA security line at OIA.
It took the woman 22 minutes to get through. The airport authority's standard, in consulting with local tourism leaders, is 6 to 9 minutes.
The Greater Orlando Aviation Authority just received the results of its study of security wait times from June to September and found that the 6- to 9-minute goal was met less than 50 percent of the time.
GOAA board chairman Frank Kruppenbacher said he isn't happy with the results.
"Our airport is a $32 billion-plus economic impact on the community. Anything that would jeopardize that economic engine, that would jeopardize return visitors because they are unhappy, is something I believe in my heart and soul is our fiduciary duty to address and protect against," Kruppenbacher said.
A TSA-commissioned study last year showed that 75 percent of travelers made it through the security line in 15 minutes or fewer and 22 percent made it through in 15 to 30 minutes.
GOAA wanted to have its own study done.
The board voted last spring not to privatize security. Kruppenbacher said his reasoning then was that there were no standards by which to judge TSA, but he said there are now standards.
Channel 9's Kathi Belich followed one traveler's progress through the TSA security line at OIA.
It took the woman 22 minutes to get through.
The Greater Orlando Aviation Authority just received the results of its study of security wait times from June to September and found that the 6- to 9
GOAA board chairman Frank Kruppenbacher said he isn't happy with the results.
"Our airport is a $32 billion
A TSA-commissioned study last year showed that 75 percent of travelers made it through the security line in 15 minutes or fewer and 22 percent made it through in 15 to 30 minutes.
GOAA wanted to have its own study done.
The board voted last spring not to privatize security. Kruppenbacher said his reasoning then was that there were no standards by which to judge TSA, but he said there are now
WFTV