Vanessa Salazar of Apopka wanted a larger vehicle to transport her family. She fell in love with the Kia EV9. “We loved it. We thought it felt great,” Salazar told Action 9 Consumer Investigator Jeff Deal. But four months into her lease, it had a problem. It went into the shop in January and hasn’t come back out.
There are more complaints rolling in about a boat builder Action 9 has reported on in the past. “He said it’d be done in two or three months,” Don Haven from Montverde told Action 9 Consumer Investigator Jeff Deal. Haven was talking about the boat builder, Jeff Love, from Volusia County. Haven claims he paid Jeff Love big money for a new boat more than two years ago but Love still hasn’t delivered the boat.
“My favorite is their Big Mac meal. That’s always been my favorite,” said life-long McDonald’s customer Margie Tyson. But she isn’t loving her recent experiences with the McDonald’s mobile app. She claims the app charged her for mobile orders, but when she showed up, her orders had been canceled and neither her local McDonald’s restaurant, nor the app would refund her money.
As hurricane season starts to ramp up there’s a push in Seminole County to make sure a system is in place to protect our most vulnerable.
Action 9 is following new developments in the case of the local businessman who used the name Granite Gangster on social media. The State Attorney’s Office filed new charges in April against Charles “Chuck” Ogden for organized scheme to defraud and contracting without a license. The judge in the case also recently issued a gag order.
Parking at Epic Universe is in a different location than the parking garages for Universal CityWalk and the other Universal parks.
With central Florida buzzing about tomorrow's grand opening of Epic Universe maybe you're thinking about checking it out sometime soon. So, we wanted to look at how much it would cost and how you get your hands on tickets.
Orlando senior, Joshula Flowers, was looking forward to a tour of Washington D.C. “I thought, with it being a bus trip, that it would be good to get the insurance,” Flowers told Action 9 Consumer Investigator Jeff Deal. She booked that trip through the City of Orlando's Beardall senior center, but she got COVID shortly before the trip. So, she filed a claim with the trip insurance company, Travel Insured International. But that claim was denied. She said, “And so I really trusted them to be able to be on my side if something happened.”
All Eric Montgomery wanted was to get his car repaired. “I dropped it off, and then I flew out of town for almost four weeks,” Montgomery explained. But he claims the repair shop added miles and racked up tolls while he was out of town. He said, “So obviously, somebody was utilizing the vehicle, you know, the way they shouldn't have been.”
