WFTV Now
It’s no secret parents often shell out big bucks for back-to-school shopping. For many parents this year, clothing is taking the biggest bite out of that back-to-school budget.
An Orlando woman found out she was locked into a home security contract that she claims she never signed up for. “We called them three times and told them this is not my signature,” said Katherine Allen.
Parents and grandparents need to beware of the latest toy trend. Doctors are issuing warnings about a popular kids toy that is likely in your home. We’re talking about the gel-filled squishies that are shaped like dumplings or animals.
A FedEx delivery truck rolled through a Clermont parking lot and appeared to strike two cars. Tiffany McGhee, the owner of one of the cars said, “I called and they said, ‘Oh, we closed the claim, we denied it.’” McGhee told Action 9 Consumer Investigator Jeff Deal at first FedEx only took responsibility for the damage to one car, but not hers. She was frustrated because she had been dealing with FedEx for more than a month without results, but less than two hours after Action 9 reached out to the company for answers she received an email letting her know the repairs would be covered.
“I’m shaking my head, I’m going, this doesn’t sound right, but I gotta have this fixed,” said Orlando homeowner Scott Berry. A broken garage door spring at his home led to a charge of more than $12,000 by the repair company. Berry needed to get his car out of the garage the next morning, so he paid what other experts consider an outrageous price for the garage door repairs that were made.
“All I get is excuses, excuses, excuses next week, next week,” said Ronnie Pagan nearly two years after trying to get a pool in his backyard. At the time, Poinciana homeowner was left with a stinky muck-filled hole in the ground. He expected the job would have the job done in just a few months, but was beginning to doubt if he would ever get the backyard oasis he hoped for. After he contacted Action 9 Consumer Investigator Jeff Deal, the pool company went back to and it appears they are completing the job.
It takes only seconds on an iPad for a contractor or medical provider to sign you up to pay the bill using a finance company called Momnt. Generally, that money goes directly to the merchant and you never touch it, but you could still be stuck owing money you never actually saw even if the work never gets done.
An Orlando man turned to Action 9 after getting a what he thought was a suspicious letter in the mail letting him know he owes money for an accidental death and dismemberment insurance policy. The problem is he didn’t remember ever signing up for that kind of insurance and he wasn’t about to send the company any money. In fact, he initially thought someone was trying to trick him into handing over banking and credit card information. Action 9 Consumer Investigator looked into it and found the letter is from a real company
Beware of 4th of July scams! Scammers exploit the holiday. Learn to avoid these shady actors and protect yourself from ripoffs.
A local man claims he felt pressured into spending thousands of dollars for an extended warranty on his truck, then ran into all kinds of problems when he tried to cancel it. Even though he believes he took all the right steps to cancel, he turned to Action 9 when he still couldn’t get his money back.
